Category: Troubleshooting

  • CWNE Essays

    To help prevent plagiarism, there has been a growing trend to publish the essays you submitted for your CWNE. So, I’m joining and publishing mine here. Essay #1 – Low Power Mode Background An increase in Wi-Fi complaints frequently occurred following power disruptions of the PSE. A cursory analysis revealed the access points were running…

  • Troubleshooting is easier with context

    Troubleshooting is easier with context

    I recently worked on a “Wi-Fi issue” that came in with very little detail — just a note that a hallway was having connectivity problems. A cursory examination showed all access points were online, and clients were connected with valid IP addresses. To gain deeper insight, I ran a network-wide packet capture and focused on…